Dear Ravenwood Castle Guests,
The health and well being of our guests and team members is of the utmost importance to us here at Ravenwood Castle. To that end, we are closely monitoring the current COVID-19 outbreak, and are following appropriate guidance from sources such as the Center for Disease Control and National Institutes of Health.
As a matter of routine, Ravenwood Castle takes the cleanliness of our accommodations, common areas and property as a whole very seriously. As such we already follow strict guidelines and procedures to ensure that cleanliness. Out of an abundance of caution, we will be implementing an even stricter cleaning regimen, as well as several additional measures to minimize risk, including:
- Common areas, including the two public bathrooms, are being cleaned and sanitized even more often than usual throughout the day.
- For the immediate future, our Great Hall buffet style dinners will be individually plated and served.
- Our breakfast buffet will also be replaced with individually plated meals. Ordering instructions will be provided upon check in, and can also be found on the breakfast bar.
At this point there are no confirmed cases of COVID-19 in the Greater Hocking Hills region. We typically do not receive international travelers, or domestic travelers from the high risk areas of the country most affected by the outbreak. In addition, our suites, cottages and cabins are distributed throughout our 53 acre property, and each contain their own private bathroom, meaning guests do not need to share facilities or gather in large groups should they choose not to do so. Given those factors, we intend to continue operating as normal for the foreseeable future, with the addition of the supplementary measures noted above.
At this time none of our upcoming bookings or events are being cancelled or postponed. We will continue to monitor the situation, and should cancellations or postponements become necessary, we will contact the affected guests directly.
In the meantime, we urge you to stay informed, follow the guidelines published by the CDC as well as good common sense, and above all, wash your hands!